Breaking my blog trend once again….I’ll come back to culinary fundamentals later. So let’s begin.
Hospitality is the relationship between a guest and a host, where in the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity. Hospitality is also the way people treat others, that is the service of welcoming receiving guests for example in hotels. Hospitality plays a fundamental role to augment or decrease the volume of sales of an organization hence every business should master it. Wikipedia.
This is a very generalized definition. Within the industry, I have broken down the definition as it applies to food service in to 3 criteria. Food, service and theme. Within these three are a vast amount of sub criteria and analytics. I will be presenting a video conference (apprx 2 hours), later in January 2021. This will be available to all members with a valid subscription. get yours today!
The following is a short intro video to the upcoming conference.